Legal notice

Legal Notice

Trading Name: PawGrip
Business Structure: Sole Trader
Owner: Cayden Down
Business Address: 18 Powell Road, Telford, Shropshire, TF2 9RU
Email: jccoreindustries@outlook.com

PawGrip is a sole-trader business. PawGrip is a trading name and is not a limited company.

For any enquiries relating to orders, products, deliveries, returns, refunds or complaints, customers can contact us using the contact details provided above.

Delivery Area

PawGrip currently accepts orders for delivery to Great Britain only (England, Scotland and Wales). We do not currently accept orders for delivery outside Great Britain, including Northern Ireland, the Channel Islands or overseas destinations.

Customer Complaints

If you have a question, concern or complaint regarding an order or our products, please contact us at jccoreindustries@outlook.com. We will endeavour to respond to your enquiry as promptly as reasonably possible and work with you to resolve the matter.

Consumer Rights

Nothing in this Legal Notice or any other PawGrip policy affects your statutory rights as a consumer. PawGrip is legally required to supply goods that conform to the contract, including being as described, of satisfactory quality and fit for their intended purpose where applicable.